New Zealand Shipping Costs & Delivery
The shipping costs for New Zealand customers are determined by destination and overall weight of the order. Please note, there are some products where shipping is determined by their volumetric weight over their physical weight due to the size of the product and the nature of the packaging.
Northland & Waikato
|0kg to 5kg
|5kg to 30kg||$15|
Bay of Plenty, Gisbourne, Hawkes Bay, Taranaki,
|0kg to 5kg
|5.1kg to 10kg||$15|
|10.1kg to 15kg||$25|
|15.1kg to 20kg||$35|
|21.1kg to 25kg||$45|
|South Island||0kg to 5kg
|5.1kg to 10kg||$20|
|10.1kg to 15kg||$30|
|16.1kg to 20kg||$45|
|20.1kg to 25kg||$60|
The delivery time for all New Zealand orders is approximately 1 to 4 working days. This does not include any time for processing your order.
Orders Under 5KG
We use Courier Post for all our deliveries. All FLAT RATE deliveries (those under 5kg) are a non signature required service and deliveries will be left on site, you may want to consider a work address where there is someone to receive your order.
Orders Greater than 5kg
All other shipping is a signature required service. When you place your order for any order that is under 5kg, please supply a physical address such as a workplace or a residence, where there will be someone present to sign for you item. Deliveries take place Monday to Friday, and we do not deliver to PO Box addresses.
Once Courier Post has picked up your order from our store, you will be emailed a tracking number. You can track the journey of your order via the Courier Post website.
If Courier Post attempt to deliver your parcel but you are not home, they will leave a card to call. Your parcel will be returned to their depot for up to 7 days for collection. You may book a redelivery or redirect your parcel to an alternative address on their website free of charge. Collected takes no responsibility for attempted deliveries. If your parcel is returned to Collected after the collection period lapses, a redelivery fee will be charged.
Australia Shipping Costs & Delivery
For all orders to Australia, shipping costs start at NZ$30. This price is determined by the weight and dimensions of your total order and the location of the delivery. These costs will be calculated at the last stage of the online order. The delivery time for orders to Australia is approximately 7 working days. This does not include order processing time. A tracking number will be supplied. This is a signature required courier service.
International Shipping Enquiries
For shipping enquiries outside of New Zealand and Australia, please do not hesitate to contact us at firstname.lastname@example.org.